Need a Virtual Assistant with Strong Administrative Skills? Know-How to Hire Them
An increasing number of business owners especially, small and medium business owners, are hiring virtual assistants. Having VAs perform business tasks and activities can help the business in many ways. Having said this, it is important to hire the right individual or team who shares the same business vision as you. One of the qualities that a virtual assistant must possess is strong administrative skills.
A virtual assistant who has strong administrative skills will be able to work in any business, regardless of its nature and its size. A virtual assistant or a VA team with strong administrative skills can improve the business and can also contribute by taking it to the next level.
Having a virtual assistant is a cost effective measure. It is usually better than a locally hired employee and offers flexibility and scalability. Hiring a VA for your business means you can control the time your VA works, based on your business needs. Virtual assistants with strong administrative skills will be capable of performing all the administrative-related tasks with ease. This is what all business owners want.
Hiring a virtual assistant who has strong administrative skills
When it comes to hiring a virtual assistant or a VA team who are good with administrative tasks, there are no hard and fast rules that you must follow. However, we recommend that you have the following things in mind when you do so.
The very first factor is to know if you can afford a virtual assistant for your business. Though virtual assistants are more economical than those hired locally, the fact that most of them are hired via freelancing websites, requires you to pay them on a timely basis. Hence, you must determine your budget you can bear on a weekly/monthly basis for the administrative tasks of your business.
It’s also one of the first things to determine. You need to know the scope of your business admin tasks like how many tasks you would require your VA to do on a daily, weekly or monthly basis. Hiring an individual or a team of VAs for the administrative tasks of your business is beneficial especially for small business owners as they don’t have a high scope of work and they can easily scale up the scope as the business expands or grows.
The next important factor is to know what exactly you would want your VA to do for your business. Most of the VAs prefer to know their job description, scope of work and time, in advance as they work for other clients as well. Start by preparing a job description and explaining what the role would be. This also helps you stay focused on your core activities and manage expectations. And if you are unable to think of a complete job description off the top of your head, then write the tasks you don’t want to do or don’t have enough time to do, and start from there.
Analyzing Administrative Skills of Virtual Assistant
Nowadays, the scope of virtual assistant for any business has evolved from managing simple mundane tasks of attending customer calls, to handling payroll and marketing remotely. A professional and reliable VA must possess strong administrative skills, mainly in the following areas. Hence, when you start looking for the VA for your business, pay special attention to determine if they have this expertise to offer.
Providing Customer Support and Managing Appointments
These skills give business owners more time to focus on key business areas. Virtual assistants let owners save enough time while staying focused and organized. Because they take care of time consuming tasks for you, you can easily focus on how your business can improve further. With a virtual assistant for business, all you need to worry about is developing long lasting client relationships.
Customer relation is the key to turn your customers into repetitive customers. Check if the VA has the communication skills required for developing and maintaining effective customer relations. In today’s world, customer relations have gone beyond answering customers’ queries and providing desired services. A skilled VA must be able to make your customers feel that they are valuable to your business. A happy customer will bring in more customers and by doing so the business can register good sales and greater profit.
A business, especially the eCommerce businesses deal with a range of nationalities. Being a business owner, you must have an idea how diverse customers you encounter on a daily basis. The VA you hire must have considerable understanding of the kinds of customers usually deal with the business and have sufficient skills to respond to/communicate with them in line with their values and preferences.
As we already mentioned, a bigger part of a VAs job consists of administrative tasks, including staff management, handling calls, setting appointments and maintaining follow ups, taking care of inventory, handling vendors, and often payroll. Doing these tasks require appropriate computer skills like using Windows, MS Excel (spreadsheet), MS Word & PowerPoint.
Hiring Platforms for VAs
There are various resources where you can find an ideal VA for your business. You can start with personal referrals and go up to authentic freelancing sites to hire the best match. Make sure to have thorough research earlier regarding the resource you decide to opt for since not all resources are reliable and budget-friendly.
Finding a virtual assistant for your business who has strong administrative skills is an economical and smart option to grow your business in the long run. It not only saves you from performing mundane administrative tasks but also enables you to outsource critical administrative jobs like marketing, social media handling, payroll etc. to your VA on a future need basis.
What if we tell you one of the most reliable, faster and cost-effective ways to hire a VA?
If you are looking to hire a VA for your business, Vgrow’s professional VA service is going to be your best business partner. Hiring a VA from us helps you achieve your business goals faster because Vgrow’s dedicated teams consisting of highly skilled and experienced outsourcing professionals help businesses get the best match in a shorter span of time, become more productive, efficient and profitable. We have the best pool of VAs available whenever you need while the hiring process is 100% reliable and transparent. Let our team assist you in hiring a VA for your business having strong administrative skills.