CRM, without a doubt, forms the backbone for a growing business. A study has shown that 81% of business owners believe that their customer experience decides their success or failure in the marketplace. CRM can help with boosting your customer relations and experience. For a growing business, it is essential to have CRM customized to…

Maintaining goodwill and a positive relationship with its customer base is one of the primary points of focus for any business. However, given the vast pool of customers that a business can have, it can be difficult to manage customer relations efficiently. This is where the importance of customer relationship management comes in. But as…