Successful businesses rely on web CRM systems and applications to automate processes and streamline a customer’s journey through sales funnel. In short web-based CRM systems are critical in tracking your customers and automating workflows. The need for CRM customization is because readymade CRM comes with features that are expensive and overrated. So we offer CRM customization tailored to your needs.
What we do :
We specialize in the design and development of customer relationship management (CRM) system customization with a network of highly skilled and experienced professionals to help solve your toughest business challenges. We provide highly effective business analysis, project management, and application architecture tools and techniques, along with extensive platform experience in CRM. Instead of having a large amount of data across spreadsheets and systems, we help you migrate your data in your desired CRM system which can aggregate and centralize your data to provide you with rich, visual dashboards. Sales, customer service, and marketing processes are made simpler, and with automation tools, you can build detailed customer profiles to more accurately qualify your customers and create targeted messages to move them through the sales funnel. We help data migration and platform migration by migrating all data without any data loss and also we don’t interrupt any business operations during the process. Our goals are to minimize disruptions to business productivity by maintaining platform co-existence throughout the migration project and utilizing customizable mappings to ensure customer data are appropriately represented in the desired CRM. Our integration solutions help you integrate your CRM with any other business applications, tools, and devices.Our Deliverables :
- We implement several workflows as per your business requirements
- Create organized appointment scheduling functionality
- Gap analysis between industry accelerators and client business requirements
- Create email templates to send emails in campaigns with email tracking capability
- Integrate Webforms with CRM to capture Organic orders from the website
- Integrate external software with CRM for calling and SMS functionality
- Create payment & schedule modules to track all payments &schedules activity
- Define hierarchy and assign them with different levels of access
- Customize the modules of CRM with custom fields related to your business/industry
- Integration with sales analytics can help you collect data from social media, polls and website traffic then analyzes it within CRM.
- Create a required data model for contacts and accounts in CRM
Our Client Says
Mine is a well-established wellness center, however, the growing market competition was affecting my profits. To outshine other wellness chains, I routed to digital path and got a custom-made and responsive website built from Vgrow. My website has features to book an appointment and chat with an agent too, and yes I again cherish a growing clientele. Thank you Vgrow!
Kristie.WManaging Director
It’s almost like magic - I hired John and his designers to revamp my old real estate website. They suggested getting a fresh theme, make the website mobile-friendly and moving to a secured host. I agreed and they did their job exceptionally well! I noticed a 43% decrease in bounce rate and a 19% increase in sign-ups, and it’s been just one month! So grateful for Vgrow Solutions, I highly recommend them.
Patrick.JOperations Head
I’ve worked with several Amazon digital marketing consultants, but none could deliver results better than team Vgrow. They know their game and have a unique approach to optimize my product listings. I’m amazed with their proficiency - will hire them in future too!
Shelly.VCEO,
I’m a new vendor on Amazon and was keen to improve the search visibility of my product pages. My friend suggested that I should contact Vgrow, and I’m so glad I did! They are experts in Amazon listing optimization and used the best practices to optimize my product descriptions. I now get more traffic to my pages, thanks to John and his team. Cheers!
Richard.V, Managing Partner
I’m a freelance digital marketer and wanted to help one of my clients with high-quality videos. I contacted Vgrow and was impressed with their deep knowledge about video marketing and promotion. They were able to grasp all my requirements and did a fantastic job! Highly recommended!
George.V,Freelancer
I have a small educational institute and it was important for me to engage students using relevant explainer videos. I contacted Vgrow Solutions and they did the best job in creating videos for my business. Their demonstration is clean and creative - will hire them in the future for other services.
Claire.T,Business Head
Being new in the business arena, I wanted a CRM that is straightforward and not too overwhelming. Somebody suggested me to get my CRM customized, and I did the same with the help of Vgrow experts. Now I have access to essential features, and my work has become easier! I highly recommend Vgrow for their pragmatic and professional approach.
Ronald.B, Managing Partner
We were using an outdated CRM and it was affecting our business operations. We needed a technology partner to migrate our data, and Vgrow was the best help I found. They knew everything about the intricacies of clean data migration and made our transition to the new CRM system a breezy affair. I’ll reach them again with more work.
David.G, CEO
I hired Vgrow to write technical blogs and marketing decks for my new product-based company. I wanted to create an informed audience while promoting my product, and team Vgrow served the purpose flawlessly. Their writers are smart and productive - will continue to outsource services from them!
Jeff .M Marketing Head
I hired team Vgrow around seven months back to help me with SEO - I desperately wanted my new spa facility to get noticed by the targeted audience. John’s team was very active in understanding my business goals - they drafted a solid SEO campaign and bought phenomenal results right from the first month of implementation. Now my website ranks on the first page of Google and I attract new customers every day. Many thanks to Vgrow Solutions!
Nicole.FHead - Sales and Marketing
Hiring virtual assistants is a smart way to cover monotonous but important work. With the help of VAs, my small team can focus on core business functions and bring in more revenue streams. Many thanks to team Vgrow!
Michael.WManaging Director
Mine is a small business with a small team. Honestly, we lacked experienced executives who could manage customer concerns. We hired team Vgrow for call answering and help desk support, and have seen a dramatic difference in our business performance. Hiring John and his team was one of the most favorable decisions I made. I’d highly recommend using Vgrow solutions to hire expert virtual assistants.
Debbie . TFounder and CEO
FAQ – Question and Answer
A customer relationship management (CRM) system takes your customer data and turns it into useful, actionable insight that can help grow your business and provide better services. It also allows you to keep your customer’s details up to date, track every interaction, and manage their accounts. It’s designed to improve your customer relationships and increase customer lifetime value.
CRMs are used by large organizations but now have gained popularity with both small-scale businesses and entrepreneurs. We would recommend you to use a CRM if your-
- Business is unorganized
- Spreadsheets and customer data gets hard to access and read
- Gets hard to keep track of leads
- Struggle to create reports on sales and services
- Struggle to stay in touch with your customers
- Keep track of your team
- CRMs are widely used in the current scenario by businesses as it has multiple benefits to it. It can be used to –
- Solve the hassle of unorganized data
- Improve client and customer communication
- Keep track of customer history as it is easily accessible
- Ensure you stay up to date on the latest developments
- Forecast sales and growth of your business
- Market your business on the go
- Ensure you provide excellent customer service
- Increase overall business performance
- Generate detailed reports